House managers & housekeepers

Someone who runs the house, not just cleans it.

A house manager takes the household off your desk: staff supervision, shopping and budgets, maintenance, inventories, and a house that stays in order while you are travelling.

Live-in or live-outFull or part time3-month guarantee

The difference

House manager, or housekeeper?

Families often ask for one and mean the other, then end up disappointed. The distinction is responsibility, not effort.

Housekeeper

Does the work: cleaning, laundry, ironing, tidying, basic cooking. Follows a routine you set. Typically KES 18,047 – 25,000 a month.

House manager

Owns the outcome: sets the routine, supervises the housekeeper, gardener and driver, holds the shopping money, deals with the plumber, keeps the inventory. Typically KES 25,000 – 45,000 a month.

Not sure which you need? Answer the questions in the request form and we will tell you honestly — including when a housekeeper will do and you would be overpaying for a manager.

Scope of work

What we will write into the contract

  • Cleaning standards and the rooms covered, room by room
  • Laundry, ironing and linen changes, with frequency
  • Cooking — which meals, for how many, and whether shopping is included
  • Supervision of other household staff, named
  • Household budget handling and how receipts are accounted for
  • Deliveries, maintenance visits and contractor access
  • Working hours, days off, and cover when the family travels
Why we insist on this: the most common dispute in Nairobi households is not theft or bad work. It is a job that quietly grew — a car to wash, a second household to cover, a third meal — that nobody ever agreed to pay for.

What we check

A house manager holds your keys and your money

Which is why this role gets the deepest file we build.

Original ID and photograph

Sighted and copied by us in our office, not accepted second-hand.

DCI clearance we collect

The Certificate of Good Conduct is applied for and collected by Frimak, never by the candidate.

Two employers phoned

We ask specifically about money handling and about how they left. Written letters are not treated as evidence.

Staff supervision history

How many people they managed, in what kind of home, and for how long. Verified with the referee, not just the CV.

Numeracy and record-keeping

A practical check on shopping lists, change, receipts and a simple household float.

Signed contract

Duties, hours, salary, leave, notice and money-handling rules, agreed in writing before day one.

Questions

About hiring a house manager

Can one person be a house manager and a nanny?

Rarely well. Running the house and watching a small child both demand full attention, and the child usually loses. If your budget only stretches to one person, be clear with yourself about which job actually matters more, and we will hire for that.

Should I let them hold the shopping money?

Many households do, and it works when the rules are written down: a fixed float, receipts for everything, and a weekly reconciliation. We include that clause in the contract as standard, and we tell the candidate at interview that it will be enforced.

What if I already have staff and just need someone to manage them?

That is a normal brief and we place for it. Say so in the request form — we will ask how many staff, what they do, and whether they know a manager is being brought in, because that last one determines how the first month goes.

Do you also handle their payroll?

Yes, as an optional monthly retainer covering contracts, payslips, NSSF, SHIF and leave tracking — for all your household staff, not only the ones we placed. See how it works →

Describe your household.

Size of house, staff already in place, and what you want taken off your plate.

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